1. Thank you for ordering EONON products! We will arrange your shipment within 2-3 business days if everything goes smoothly.
2. Our staff will contact you whenever there is a problem with the order, so please do not worry.
3. Return Policy: 1 Year Warranty
1) If defective within 30 days (count from delivery date, not human-caused faulty), you could return it to us for replacement (it must be sent out within 5 days after our approval of sending back).
2)If defective between 31 days and 1 year, we offer repair service.
3) In warranty period, the buyer and seller are responsible for 1 way of shipping cost respectively.
4. Import Tax:
Some countries’customs may charge taxes for importing goods from another country such as Import Duty, Value Added Tax, a Purchase Tax, Customs Clearance fees etc.Buyers as importer are responsible for paying such costs. Buyers can not request to cancel the order or request for refund or resend under this situation.
5. Lost Shipment/Damage Shipment Claims:
Please contact us ASAP within 7 days for lost case or damage case. No indemnity from the courier after 7 days.