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We provide free postage for the following 6 countries
and areas: Australia, Hong Kong, Puerto Rico, United Kingdom and United States.
Please kindly pay attention:
1. We don't offer free shipping to certain subsidiary
islands of the United Kingdom and United States, including Virgin Island UK,
Guernsey UK, Jersey UK, Virgin Island USA and Guam USA. For other countries and
areas, please check the item detail page of the corresponding item.
2. Some extended areas may require extra charges.
Usually your order will be shipped within 2 business days of its payment confirmation.
When you’re placing an order, please include your full delivery address including door number, street name and zip code. Please also include a contact telephone number so the carrier may contact you if there’s any issue with the delivery.
We currently do not ship to PO BOX addresses, so please provide a non-PO BOX address for delivery.
Once the item has been shipped, we will send you an email with the order details and shipping information. In this email you will find the tracking number for your item. If you do not receive this email, please contact our online customer service.
We currently maintain cooperative relationships
with: FedEx, TNT, TOLL, EMS, Air Parcel, YODEL and DHL. Our commitment to our
customers is to assure the delivery reaches its destination in the quickest
manner with the lowest cost.
Orders cannot be cancelled once they are shipped.
Currently we ship to most countries except for Argentina, Brazil, India, Peru, Philippines, and certain military areas. Some extended areas may require extra charges.
Most of our products will be sent by express. After our delivery, usually it takes approximately 3-7 days to receive. A tracking number will be sent to you via email too.
But if you solely buy items under "Accessories" & "Cameras" categories, they will be shipped by registermail, which may take about 7-25 days to arrive.
Please contact our service team within 7 days of receiving the wrong item(s) or have discovered you are missing an item(s). We will correct any order errors as soon as possible!
Once your item has been sent, an email with a tracking number will be sent to you as well, you can check the order status at the bottom of our home page with your order number or tracking number.
You can choose to add a shipping insurance to your order by paying an additional 5USD when placing your order.
For US customers, we ship first from US warehouse. If there is no stock in US warehouse, then we ship from Shenzhen warehouse.
For UK and other EU countries customers, we ship first from Germany warehouse.
Other than the above countries, we ship from Shenzhen warehouse.
15/7 Online Service
Call Us: 9:00 am – 6:00 pm M-F, HKT
US: +1 916 4398686UK: +44 137 580 7793CA: +1 365 803 0013
After-Service Techfirstname.lastname@example.org(Respond only to after-sales issues about order, installation, operation etc.)
Why Choose Eonon